Call Trace must be set up in advance by the individual receiving harassing calls, and it requires a fee for use. However, in situations where the phone company would ordinarily use a Trap, you might not be charged if the phone company suggests that Call Trace be used as an alternative. Be sure to ask. The information collected from Call Trace or from a Trap is turned over to law enforcement personnel, not the customer. Law enforcement officers try to stop the harassing calls by either warning or arresting the harasser. With both Call Trace and a Trap, your phone conversations are not listened to or recorded by the phone company.
This is the pressure valve strategy. The harasser will continue to call the unused number and will think that he/she is getting through. Instead, you are simply using the number to gather evidence. You will want to save tape recordings of the calls.Get another phone number for your use, and be sure it's unlisted and unpublished. Give the number to trusted friends and relatives only. Do not give it to your bank, credit card company or credit bureau. Put passwords on all of your phone accounts (local, long distance, and mobile). Tell the phone companies in writing that they must not disclose any account information to anyone but yourself, and only when the correct password is given.
What precautions can I take to prevent harassment?
• To prevent being targeted for obscene calls and heavy breathing, women should only list their first initial and last name in the phone directory. Having an unlisted number is another option.
• Children should be instructed to never reveal information to unknown callers. Instead, they should be taught to record the caller's name and phone number along with date and time.
• Do not include your telephone number on the outgoing message of your voice mail service if you wish to keep your number private. By omitting your phone number from your message, you prevent random dialers from capturing this information."
"Google Voice (formerly GrandCentral) is a telecommunications service by Google launched on March 11, 2009. The service provisions a U.S. phone number, chosen by the user from available numbers in selected area codes, free of charge to each user account. Inbound calls to this number are forwarded to other phone numbers of the subscriber. Outbound calls may be placed to domestic and international destinations by dialing the Google Voice number or from a web-based application. Inbound and domestic outbound calls (including calls to Canada, Alaska and Hawaii) are free of charge, while international calls are billed according to a schedule posted on the Google Voice website.